Return Policy

Returns and Exchanges

New! We now have an Easy Returns Center where you can enter the item(s) you wish to return and get a Canada Post returns label sent directly to your inbox. *Currently only available in Canada

Refunds must be processed within 14 days of receipt of merchandise. Once received the refund minus the return cost of $14 CAD will be credited back using your original form of payment. 

If you wish to exchange, please return the item and place a new order. 

All merchandise must be returned unworn, unwashed, in their original condition with all tags intact. All returns are accepted at the sole discretion of when we wear young

**Sale items are all FINAL SALE and cannot be returned.

USA customers: The return label feature is currently only available in Canada but our customers from USA can also use the returns center, except no return label will be sent. US customers must return items using USPS and CLEARLY state that it is a return on the customs paperwork. 

Please note that all costs for returns or exchanging items are the responsibility of the customer.  

Is your item damaged or faulty?

Please email us photos of the fault to hello@whenwewearyoung.ca and we will rectify it for you. Please do not return item. 

Go to our Returns Center HERE